Returns & Refunds
We are more than happy to refund any item you are unsatisfied with, providing it is within 7 days of receipt of your order. Please contact Smoke Signals Seed Bank (email icon) within 7 days of receipt of your order to get an RMA # to authorize your return. Goods must be returned as new, in original packaging. Return shipping costs are the responsibility of the customer. Once we receive and inspect the product, a full refund will be issued (shipping costs not included).
In the unlikely event that an item is found to be damaged, you may send it back for a replacement or refund. Please contact us within 7 days of receipt of your order and we will provide an RMA and return shipping information.
Your replacement goods will be shipped (or full payment refunded) within 14 days of receipt of your return.